Updated as of June 11, 2018
At In-Sattva®, we take your online security very seriously. We are fully committed to protecting everyone’s private and personal information. This policy applies to www.insattva.com, owned or operated by In-Sattva Ventures, Inc. Please continue reading to learn about how we collect, use and secure your information.
1. What kind of information is collected?
What You Provide To Us:
In-Sattva® may collect from you information voluntarily given to us when you decided to make a purchase, register on www.insattva.com, register for the In-Sattva® newsletter, or provide any other information. We may collect information that is used to identify you (“Personal Information”) such as your name, email, telephone number, home address, or payment information (such as account or credit card number).
We may also collect information you provide us about other people in instances where a gift certificate is purchased and you provide us with the name and address for a merchandise gift recipient.
This above information collected is used to ensure proper shipment for your orders on our website and in some cases, communicate with the recipient to ensure proper delivery. We rely on you to obtain the intended recipient's information and consent to our use of their personal information for these limited purposes. We also rely on you to provide us with correct billing information to process your orders.
Automatic Collection: In-Sattva® may collect usage information which may include browser type, device type, operating system, the page served, the time, your geolocation, the preceding page views, and your use of features on our website.
We, or our service providers, may automatically collect your IP address or other unique identifier for the device (computer, mobile phone, tablet or other device) you use to access our website at insattva.com. This is used, among other things, to administer the website, help address any issues with the site or servers, analyze trends, track users’ web page movements, or help identify you.
This information may be combined with other information collected from and about our customers in order to improve our website, personalize your experience, and for internal business purposes.
You can learn more about cookies by visiting allaboutcookies.org.
2. How we use the information collected
The information we collect about and from you is used in the following ways:
• To answer your questions and requests;
• To process and fulfill your order;
• Deliver merchandise and services that you purchase online;
• To help us learn about your shopping preferences;
• To monitor and analyze trends, usage and activities;
• To communicate with you about our products, services, offers, and promotions; and other information regarding our products that we think will be of relevant interest to you.
• Tailor content, advertisements, and offers we serve you;
• To Improve and personalize your shopping experience;
• To ensure your security and maintain the integrity of our business
• For purposes disclosed at the time you provide your Personal Information or otherwise with your consent;
• To administer giveaways, contests, birthday programs and similar promotions, and special customer recognition programs;
• And to detect, investigate and prevent fraudulent transactions.
3. Sharing of Information
Except as described here, we will not provide any of your Personal Information to any third parties without your consent. Non-Personal Information, such as aggregate data and Usage Information, may be shared with third parties.
Your information may be shared upon collection in the following circumstances: Third Parties: We may share your Personal Information with third parties that perform functions on our behalf such as service providers that host or operate our website, analyze data, process transactions and payments, fulfill orders or provide customer service; advertisers; sponsors or other third parties that participate in or administer our promotions, contests, sweepstakes, surveys or provide marketing or promotional assistance. Your Personal Information may also be used by us or shared with our subsidiaries, affiliates, sponsors, partners, advertisers or other third parties to provide you with product information and promotional and other offers.
Legal Issues: We may share your Personal Information with other entities and our affiliates primarily for business and operational purposes. In the event that In-Sattva Ventures, Inc is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction.
4. Your Rights
We respects your desire to not share your Personal Information with third parties, not to use your Personal Information to provide you with information or offers, or not to send you newsletters, emails or other communications. If for any reason you would like to limit the use of your Personal Information, either: (a) modify your registered user information on insattva.com; (b) send us an email at [email protected]; (c) contact us via mail at address: In-Sattva Ventures, Inc., 1200 W. 35th Street, Chicago, IL 60609 or (d) call us at 312.620.2324. Your request will be handled promptly by our team within 15 business days.
If you wish to modify, verify, correct, or delete any of your Personal Information collected, you may edit your registered user information or contact us at the above address or email.
We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information. It may not always be possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We do not control certain privacy settings and preferences maintained by our social media partners like Facebook, Twitter, Pinterest, etc.
5. Advertising/Behavioral Targeting
Insattva.com is not directed or aimed towards children under 13. We do not knowingly collect, use or disclose personally identifiable information from anyone under 13 years of age. We will not use or maintain the information of anyone under the age of 13 without parental or guardian consent. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.
7. Security of your information
We take information security seriously and use certain reasonable security measures to help protect your Personal Information. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us. Your use of the site and any information you provide is at your own risk. We encourage you to take your own steps to protect your personal information and prevent identity theft.
8. Other Sites
Insattva.com may contain links to other sites that we do not own or operate. This includes links from advertisers, sponsors and/or partners. We do not control, recommend or endorse and are not responsible for these sites or their content, products, services or privacy policies or practices. These other sites may send their own cookies to your Device, they may independently collect data or solicit Personal Information and may or may not have their own published privacy policies.
9. Consent to processing and transfer of information
Given that we are an international business, our use of your information necessarily involves the transmission of data on an international basis. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that information we collect may be transferred to and processed in the United States. By using insattva.com, or providing us with any information, you consent to the collection, processing, maintenance and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen.
11. Contact Us
To opt out of promotional e-mails: When you fill out one of our forms or other requests for information, you may choose to receive e-mail that informs you about new merchandise on our website, as well as special offers and promotions. In addition, we may send you e-mails to help us learn more about you and your preferences. If, after you have shared your e-mail address with us, you decide that you do not want to receive e-mails from us, you have several options to let us know of your preferences:
• You can go to insattva.com, access your Account profile, and follow the instructions
• You can unsubscribe from promotional e-mails at any time by clicking on the hyperlink shown in our e-mails and follow the instructions to indicate your unsubscribe preference
• Contact our customer relations at 312-620-2324 or at [email protected]; and your request will be handed within 48 hours of receipt of your communication
To opt out of direct mailers (Catalogs, Thank You notes, and Postcards): please send us an email at [email protected]; or call us at 312.620.2324. Your request will be handled promptly within 48 hours of your communication.
In-Sattva Ventures, Inc.
1200 W. 35th Street
Chicago, Illinois 60609
You may also contact us in any one of the above ways to request access to or correction or update of your personal information.